FAQ

Q: When will my order ship?

A: Our current processing time is 1-2 weeks

 

Q: What should I do if there is an issue with my order?

A: If there is an issue with your order, please email customer service at contact@harrietwright.com with your order number we will do our best to solve!

 

Q: My order shipped! When will I receive it?

A: All orders are shipped first class via Royal Mail

UK: 1-3 days

Europe: 5-21 days

ROW: 7-40 days

Please keep in mind that these times are not guaranteed. Packages will not be considered lost until they have not been received after 4 weeks. Please contact us if you have not received your package within 4 weeks.

All orders over £70 must be sent with upgraded tracked shipping. If not selected at checkout we will contact you to upgrade.

 

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